We Do Service Right!

Our highly experienced service department offers a variety of service and repair options to help build the most logical total solution for your business. If you are looking for industry specific services, installations or equipment, check out our agribusiness, intermodal and warehousing information. Any of our services can be purchased as part of a customized package along with hardware and software, or as stand alone services on an as-needed basis.

DataGear®offers a variety of repair and service options. Some of the services that we offer include:

• Depot Repairs - In-house repair at our facility in Santa Ana, California
  
• On-Site Repairs (Fast Response!) - Repair and preventative maintenance performed at your facility
• Consulting and Site Surveys - Take advantage of our consulting and site surveys to ensure the best selection of products and services, to lower your total cost of ownership, and to meet or even exceed the needs of your business. We are also available to complete on-site equipment audits.
  
• Extended Warranties and Maintenance Contracts - More affordable and worry free repair options so you know your equipment will be fixed quickly
  
• Wireless Site Surveys and Installation - A complete site evaluation to determine equipment needs, antenna placement, dead-spots and more. Equipment installations include the unpacking, connecting, configuration and testing of your equipment.
  
• Training - We train your team to take full advantage of the equipment installed to optimize the efficiency of your business
  
• Equipment Upgrades - It is important to consider the total cost of ownership on any device. The cost of integrating, upgrading and maintaining a new device may be less than the business costs that result from the failure of the units you are currently employing. Our team can help you determine the ROI associated with new equipment as compared to maintaining your current system so that you can have all the information necessary to decide if it's time for an upgrade.
• Staging, Configuration, Integration and Development - custom programming and hardware for mobile applications. Our device staging services allow you to use your hardware right out of the box. Staging and configuration covers everything from battery charging to advanced network and application settings so that your units arrive at your site configured, loaded, licensed and ready for immediate use.
• Rentals - short-term, long-term, and seasonal rentals
• Trade-ins/Buyback Programs - trade in your old equipment for credit on new equipment
• Bundled Solutions - save yourself time and confusion by asking us about our customized solutions packages.
  

Our repair expertise extends across a wide range of current and OEM discontinued devices:

• Vehicle Computers (hand-held and vehicle mount terminals)
  
• Thermal Printers and Print-head Replacements
  
• Industrial Printers
  
• Barcode Scanners
  
• Wireless Network Components
  
• Surveillance Cameras
  
• Walkie Talkie Radios

Can’t find what you’re looking for? Contact us with your concerns so that we can help you find the right solution for your business.

Agribusiness Solutions Labels, tracking, data and wireless agricultural business solutions

Warehouse Solutions Warehousing data and wifi solutions

Intermodal Solutions Surveillance, tracking, and wifi transportation solutions