DataGear, Inc. recently announced the opening of a new depot repair facility in Hebron, Kentucky in June. The new facility will provide on-site and depot repair services for customers in the midwest and eastern United States.
LOS ANGELES, CALIFORNIA– For DataGear, an industrial data solutions company specializing in the sales, installation and support of wired and wireless networks, data collection and IP surveillance, the new location means improved repair service, additional support for customers in the eastern US and Canada, and improved turnaround for repairs.
DataGear’s new facility is a depot repair center located in Hebron, Kentucky. “We opened this new location due to the high volume of repair work we do for customers based in the midwest and eastern United States and Canada. We currently have several highly skilled technicians working there, one of which has worked for Psion as a technician for 20 years,” said Vice President of Operations, Dave Kennedy.
“We are ecstatic about this expansion and have been fortunate to find such a nice and ideally located space. We wanted to alleviate some of the costs and inconvenience of the shipping distance and time for our customers, while ensuring that they still get the high quality service offered at our California repair facility. Our new location will not only improve operational efficiencies, but it will also assist us in better fulfilling our customer’s needs and continue to provide exceptional service and value.”
The Hebron depot is wholly owned, operated and staffed by DataGear. It is not being subcontracted. Technicians are available for onsite thermal printer repair for the surrounding area as well as depot device repair.
For our east coast and Canada based customers, the new depot is already open for repairs. The new address is:
1020 Arbor Tech Dr Ste G
Hebron, KY 41048
DataGear® is an industrial data solutions company specializing in wireless network and data collection systems. Through outstanding customer relations and high-quality service, DataGear® provides customers with the best solutions for their businesses on an international level. For more information on DataGear®, please visit our web site. For ongoing news and announcements, please visit the DataGear® media page or subscribe to our Twitter account.